How do you know you can maintain a highly performant service delivery? You monitor.
Monitoring server availability, uptime, network accessibility is simply not enough.
They can all look good but the end game is the user experience – is it possible for the user to experience continually good response times?
Just as performance testing is often conducted on an end-to- end system it is advisable to employ end-to- end monitoring of your services.
We report your performance at your requirements (periodicity, level of detail, analysis required) but not only by automating reports. Yes, the numbers are the basis of the reporting but we ensure an experienced analyst actually compiles the report and analyses your results!
As a consequence we can participate directly in issue management if needed and you will always have a partner with a deep understanding of your services.